Arrow Intelligence Group

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Income Protection / Life and Disability


As a member of ALUCA, Arrow Intelligence Group provides factual and surveillance investigations for income protection, and life and income protection claims.

Surveillance Investigations

Arrow Intelligence has a methodical well planned approach to surveillance. It is not hit and miss as with some other companies. Arrow focuses on targeted cost effective surveillance at all times.

On receipt of new instructions a courtesy call is immediately made to your office to ensure that all details of the Subject’s capacity and the precise purpose of the investigation is agreed upon.

Extensive research on the Subject is conducted prior to surveillance commencing. Planning includes detailed database, social media, and other searches, analysis on likely social habits based on gender, age, occupation, and social habits, so that surveillance targets the most likely days and times of activity, giving you great outcomes .

Throughout the investigation we are in constant liaison with your office allowing for effective decision making as the case unfolds.

All investigators are trained in relevant legislation and have the most up to date equipment to produce outstanding results.

We get it right the first time.

Factual Investigations

Arrow Intelligence provides a detailed investigation and report with a heavy focus on medical history, current alleged capacity, along with detailed information in regards to earnings, current and financial history.

A detailed yet easy to read report is prepared allowing the insurer to make a highly informed decision.