Arrow Intelligence Group

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Marine Claims


Are you expecting a high volume of claims from October to February? Vessel claims are seasonal, with the peak period fast approaching.

Arrow Intelligence are open throughout the Christmas period and can assist with overflow claims.

Our agents are specialists in marine and Personal Water Craft (PWC) claims.

Click here to try our services today.

A thorough background check is conducted as part of this service and all interviewed are digitally recorded and can be transcribed upon request. Our investigators are trained in targeted questioning techniques and to find the truth!

During the investigation we thoroughly investigate the circumstances, the Insured’s opportunity and motive, analyse and obtain proofs of purchase, service and repair documents, registration and licensing, test alibi evidence through interview and document analysis, liaise with police, Local Area Commands and Property Crime Squads, and repairers and provide police with details of the interested insurer as a matter of course , should the stolen vessel be recovered or assailant caught.

Arrow Intelligence provides you with regular updates throughout the life-cycle of the claim allowing you to make cost-effective decisions.

At the conclusion of the investigation the insurer is provided with a detailed report discussing all relevant aspects of the investigation, allowing you to make a fact-based decision on the claim. We comment on whether the Insured have any involvement in the theft. All matters are diarised for review for 6 weeks following the report.

We liaise with State Police Property Crime Squads and are familiar with current industry trends.

All matters are diarised and a 6 week follow up is conducted in the event that persons are attempting to sell the vessel or the vessel has been recovered.

To test our services click here.